All products come with a Money Back/Satisfaction Guarantee. All of my products are guaranteed to be mechanically defect free for a period of two years from receipt of your pen. Should a mechanical or plating defect occur, you may return your pen within the two year period for a free repair or a replacement pen. This guarantee does not cover physical abuse or damage incurred after delivery like "I sat on it and it broke, or My child got a hold of it and broke off the clip". Please note that variations in grain pattern and color from the products pictured on this site are not considered a defect; as every tree is different. The shape will also not be exactly as pictured, because every item is hand turned and one of a kind. You want to be able to tell your product from someone else's; that's why you are buying a custom one! The actual products pictured here have been previously sold, but your product will be very similar in size, shape & color. You may return an item for refund or replacement within 30 days of the shipment date; item must be in same condition as when originally received. Most importantly, please indicate the reason for the return.
We will ship anywhere in the continental United States. Shipping and handling charges on items are non-refundable. I can not be held responsible for lost or misdirected returns.